Stone Story by Shruti
Mystic Malachite Set
MADE WITH PURE 925 STERLING SILVER
PRODUCT SPECIFICATIONS
DESCRIPTION
" JEWELRY IS THE MOST TRANSFORMATIVE THING YOU CAN WEAR "
Description
This beautifully crafted necklace is a perfect addition to your collection. This piece includes the serpent, a symbol of transformation, rebirth and inner healing and green Malachite, a stone of transformation which protects us from negative energy and opens our heart to all kinds of love. The Stone Story gold bead accent along with the rest charges the entire creation and makes you feel empowered. This handcrafted piece is 18 inches long and strung with 6mm Malachite stone beads along with our serpent charm in 0.25 Micron 18K gold. It comes with the matching earrings, their gold accents are sterling silver with 0.25 Micron 18K gold plated, which can be bought seprate or as a set.
Base Metal: Silver
Pattern: Plain
Closure: Lobster Clasps & Lever back type
Colour: Blackish Green
Care: Wipe with a clean cotton swab when needed.
Shipping
Ships Within 2-4 days
About The StoneStone: MALACHITE - Malachite, with its striking green patterns, embodies transformation and positive change. It empowers you to break free from old patterns and embrace new growth.
RETURNS & REFUND POLICY
- Customers may raise a return request within 7 days of receiving the product at Support: +91 9627153422 or orders@stonestoryjewellery.com
- The product must be unused, unworn, and returned in the same condition as received, with original packaging, tags, and invoice intact.
- Returns will not be accepted for items showing signs of wear, damage, or alteration.
- Due to the nature of jewellery, customised, engraved, or made-to-order pieces are non-returnable.
Reverse Pickup (Returns)
- For all approved returns, Stone Story will arrange a reverse pickup at no additional cost.
- Once the product is received and passes our quality check, the refund will be processed.
Refunds
- Refunds are initiated only after the returned product passes our quality check.
- Refunds are processed within 7–10 working days from return approval.
- The refund amount will be credited to the original mode of payment used at checkout.
- Shipping charges (if any) are non-refundable.
- For Cash on Delivery (COD) orders, refunds will be processed via bank transfer or UPI.
EXCHANGE POLICY
- Exchanges are allowed on eligible products and must be requested within 7 days of delivery at Support: +91 9627153422 or orders@stonestoryjewellery.com
- The product must be unused, unworn, and in original condition, with all packaging intact.
- All exchange requests are subject to a quality check upon receipt.
SHIPPING POLICY
Order Shipping
● We offer free shipping on all prepaid orders PAN INDIA.
● A ₹150 shipping charge applies to Cash on Delivery (COD) orders.
● Orders are typically shipped within 3–4 business days from order confirmation.
● Beaded bracelets are shipped within 24 hours, as they are ready to dispatch.
● Delivery timelines may vary depending on the shipping location and courier partner.
● Tracking details will be shared via SMS or email once the order is dispatched.
Shipping for Returns & Exchanges
Returns
● For all approved returns, Stone Story will arrange a reverse pickup at no additional cost to the customer.
● Refunds will be initiated only after the returned product passes our quality check.
Exchanges (Change of Mind / Size)
● Customers may either self-ship the product to our address or pay ₹200 for us to arrange a reverse pickup.
● Once the exchanged product is received and approved, the replacement will be shipped free of cost.
Exchanges (Damaged or Defective Products)
● If the product received is damaged or defective and reported within 48 hours of delivery, Stone Story will bear the cost of both reverse pickup and reshipping.
Important Notes
● Shipping timelines mentioned above are estimated and may vary during sales, festive periods, or due to unforeseen courier delays.
● Business days exclude Sundays and public holidays.
ABOUT THE STONE
CARE GUIDE
- Keep away from chemicals: Apply perfume, lotion, and hairspray before wearing jewellery.
- Avoid water & sweat: Remove before showering, swimming, or workouts — especially for gold & rhodium plated pieces.
- Store separately: Keep in a dry place, ideally in individual pouches/boxes to prevent scratches and tarnish.
- Clean gently: Wipe with a soft cloth. For deeper cleaning, use mild soap + water and dry immediately. Avoid harsh cleaners & ultrasonic machines.
- Protect gemstones: Limit heat and direct sunlight exposure to prevent fading or damage.
- Check regularly: Ensure clasps and stones are secure.
- Professional refresh: We offer cleaning & replating services to restore shine.
Since our products are handcrafted with natural gemstones,each piece is one of a kind with its own natural variations. Additionally,differences in screen settings and lighting may cause slight color variationsfrom what is shown online.
